Refund policy
We do not offer returns or exchanges at this time. However, we do provide refunds if your item arrives damaged, defective, or if you receive the wrong item.
Refund Window: You have 30 days from the date you receive your item to request a refund.
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Eligible Reasons:
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Damaged or Defective Product
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Incorrect Item Received
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Billing Error
If you believe you qualify for a refund based on the above, email us at info@aoniclife.com with your order number and refund request details.
Refund Process
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Approval: If your refund is approved, you will receive an email.
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Payment Method: Refunds will be processed to the selected payment method.
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Processing Time: Expect to see the credit within 10 business days, though your bank or card issuer may take additional time to post the funds.
If more than 15 business days have passed since we approved your refund, please contact us at info@aoniclife.com.
Subscriptions
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For more details on managing your subscription, visit our Subscription Policy.
Exceptions & Non-Refundable Purchases
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Sale Items & Gift Cards: Refunds do not apply to sale items or gift cards.